Who we are
Our website address is: https://drgrao.com.
Introduction
Browsing Dr. Grão and registration as a User/Customer in the Online Store presupposes understanding and acceptance of this Privacy and Data Protection Policy.
What personal data we collect and why
Placing an Order
The completion of a purchase will depend on the provision of additional personal data, essential for the processing of the order and its delivery.
User/Customer Contact with Dr. Grão
Whenever the client, on his own initiative, contacts Dr. Grão in order to obtain information about the products, about the purchase process, about the status of the order or to report any situation related to the website, additional personal data may be requested.
Dr. Grão contact. Grain with the User/Customer
In the context of processing an order, the need may arise for Dr. Grão contact the customer for confirmation or rectification of personal data necessary to complete the respective order, or, possibly, inquiry about the satisfaction of the purchase process and after-sales follow-up.
Comments
When visitors leave comments on the site, we collect the data shown in the comment form, in addition to the visitor’s IP address and browser data, to assist in spam detection.
An anonymized string created from your email (also called a hash) can be sent to Gravatar to verify that you use the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible next to your comment.
What are Cookies for?
Cookies serve to help determine the usefulness, interest and number of uses of websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
“Cookies” are small software tags that are stored on access devices through the browser (browser), retaining only information related to preferences, not including, as such, personal data.
For what purposes do we use cookies?
We may ask you to set cookies on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience and to personalize your relationship with our website.
You can also change some of your preferences.
Please note that blocking some types of cookies may affect your experience on our websites and the services we can offer.
Strictly necessary cookies
Allow browsing the website and use of applications, as well as accessing secure areas of the website. Without these cookies, the required services cannot be provided.
Functionality cookies
They save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Analytical cookies
They are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
Contact Forms / Cookies
When leaving a comment on the site, you can choose to save your name, email and website in cookies. This is for your comfort, so you won’t have to fill in your details again when you make another comment. These cookies last for one year.
If you have an account and access this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser.
When you log in to your account on the website, we also create various cookies to save your account data and your screen display choices. Login cookies are kept for two days and screen options cookies for one year. If you select “Remember me”, your access will be maintained for two weeks. If you log out of your account, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID for the article you have just edited. It expires after 1 day.
Embedded media from other sites
Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in exactly the same way as if the visitor were visiting the other website.
These websites may collect data about you, use cookies, incorporate additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the website.
Media
If you send images to Dr. Grain, avoid sending those that contain embedded location data (EXIF GPS). Visitors can download these images from the site and extract their location data from them.
YOUR CONTACT INFORMATION
The Dr. Grão will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting or reporting requirements. In addition, this includes that we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Once it is no longer necessary to retain your personal information, we securely dispose of it in accordance with our data retention and deletion policies.
When we determine the maximum retention duration for any personal data we hold, we do so in relation to our legitimate interests to retain data, our obligation under GDPR to minimize the data we hold, the amount, nature and sensitivity of the information. personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve these through other means and applicable legal requirements.
By law, we are required to retain basic information about our customers (including contact, identity, financial and transaction details) for six years after they cease to be customers for tax purposes.
In some circumstances, you may request that we delete your data: see section below.
In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes; in that case, we may use them indefinitely without notice.
RIGHTS OF SATA SUBJETCTS
Right to information and access to personal data
At any time, the customer may request information about the personal data stored, whether with regard to the category of personal data in question, the origin and recipient(s) thereof, the duration of the storage period and the underlying purposes, whether with regard to the identification of the data controller, the data protection officer and the respective contacts.
Right to Rectification and Deletion of Personal Data
If you wish to exercise your right to data rectification, you must send the respective request, identifying the data to be modified, by e-mail sent to {info@drgrao.com} . The same procedure must be followed if the customer intends to exercise his right to the deletion of personal data.
Right of Opposition and to withdraw Prior Consent
In support of the principle of transparency in the processing of personal data and customer communications, Dr. Grain allows the customer to modify the data processing permissions granted at any time.
DATA SECURUTY
We implement appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized, altered or disclosed manner. In addition, we limit access to your personal information to employees, agents, contractors and other third parties they need to know. They only process your personal information in accordance with our instructions and are subject to a duty of confidentiality.
We have established procedures for dealing with any suspected breach of personal information and will notify you and any applicable regulatory bodies of a breach where legally required.
INTELLECTUAL PROPERTY
The visual material contained on the website www.drgrao.com such as logos, product images, banners, texts, illustrations are the exclusive property of Dr. Grain. These may not be reproduced, copied, published, transmitted, sold or distributed, or even modified, without the prior express and formal authorization of Dr. Grão, under penalty of civil and criminal liability.